AV3, Inc. is a little, Native American and Veteran possessed Audiovisual (AV) Systems Integration organization headquartered in Southern Maryland. We've earned a notoriety for being a debut AV incorporation and establishment supplier serving the Intelligence and Defense people group, Maryland Public School System, and broadened, overall business clients.
We are eager to select for IT Help Desk Analyst. This position goes about as a contact for clients having issues utilizing PC programming, equipment, and working frameworks and fills in as a Liaison with our outside IT firm. Moreover, this position investigates and keeps up the association's system frameworks and resources. This position reports straightforwardly to the Chief Technology Officer.
The duties of this job may include:
Examines issues and gives specialized help, backing, and exhortation to end clients for equipment, programming, and frameworks
Studies and resolves PC programming and equipment issues of clients
Decides if the issue is brought about by equipment, programming, or framework
Answers inquiries by applying information on PC programming, equipment, frameworks, and systems
Introduces and keeps up gadgets including printers, switches, VOIP telephones, and other hardware
Keeps up an exact stock of innovative resources
Makes and keeps up client instructional pamphlets and systems and gives preparing when vital
Furnishes new clients with the suitable access to AV3's frameworks
Does changes to clients' entrance when fundamental including disablement when a client ends
Guarantees programming permitting is allocated to clients properly
Makes proposals to Executive Management on what kinds of gadgets and advancements are required for productivity and achievement
Behaviors intermittent diagnostics and testing to guarantee ideal system work and insignificant personal time
Keeps up email and intranet benefits, including and evacuating clients and records
Speaks with programming and equipment merchants to demand administration in regards to faulty items
Tests programming and equipment to assess convenience and whether the item will help the client in performing work
Works with the ISP and another framework/specialist co-ops
Performs other related obligations as appointed
To meet all requirements for this position, you should have an Associate's Degree in an important train or have comparable experience. At any rate, one year of system upkeep, client specialized help understanding, and Office 365 head experience is required. An A+, Network+, Security+ as well as comparative accreditations are exceptionally favored just as SharePoint organization and Deltek experience.
Extra capabilities include:
Client care Skills
Specialized Proficiency
Time Management
Correspondence
Authoritative Skills
Careful quality
What sets AV3, Inc. separated?
Established in 2006, AV3 immediately settled notoriety of surpassing client desires and stays a main, front line AV and sight and sound frameworks association. We set our guidelines high! From quick reaction to client demands to in-house frameworks design and on location establishment, through upkeep; the commitment and aptitude of our accomplished workforce separate us.
Advantages
Our methodology is basic – we put resources into our representatives who thus give turnkey items and back to our clients. In the event that you are anxious to progress in a worker's first association that is anxious to develop close by you, AV3 Inc. is your manager of decision.
For all ordinary, full-time representatives, we offer:
Manager shared Health, Dental, and Vision Insurance
401(k) Matching Contributions
Paid Leave
Eleven (11) Paid Holidays
Work-life Balance; and an
Wonderful and Rewarding Culture!
We are eager to select for IT Help Desk Analyst. This position goes about as a contact for clients having issues utilizing PC programming, equipment, and working frameworks and fills in as a Liaison with our outside IT firm. Moreover, this position investigates and keeps up the association's system frameworks and resources. This position reports straightforwardly to the Chief Technology Officer.
The duties of this job may include:
Examines issues and gives specialized help, backing, and exhortation to end clients for equipment, programming, and frameworks
Studies and resolves PC programming and equipment issues of clients
Decides if the issue is brought about by equipment, programming, or framework
Answers inquiries by applying information on PC programming, equipment, frameworks, and systems
Introduces and keeps up gadgets including printers, switches, VOIP telephones, and other hardware
Keeps up an exact stock of innovative resources
Makes and keeps up client instructional pamphlets and systems and gives preparing when vital
Furnishes new clients with the suitable access to AV3's frameworks
Does changes to clients' entrance when fundamental including disablement when a client ends
Guarantees programming permitting is allocated to clients properly
Makes proposals to Executive Management on what kinds of gadgets and advancements are required for productivity and achievement
Behaviors intermittent diagnostics and testing to guarantee ideal system work and insignificant personal time
Keeps up email and intranet benefits, including and evacuating clients and records
Speaks with programming and equipment merchants to demand administration in regards to faulty items
Tests programming and equipment to assess convenience and whether the item will help the client in performing work
Works with the ISP and another framework/specialist co-ops
Performs other related obligations as appointed
To meet all requirements for this position, you should have an Associate's Degree in an important train or have comparable experience. At any rate, one year of system upkeep, client specialized help understanding, and Office 365 head experience is required. An A+, Network+, Security+ as well as comparative accreditations are exceptionally favored just as SharePoint organization and Deltek experience.
Extra capabilities include:
Client care Skills
Specialized Proficiency
Time Management
Correspondence
Authoritative Skills
Careful quality
What sets AV3, Inc. separated?
Established in 2006, AV3 immediately settled notoriety of surpassing client desires and stays a main, front line AV and sight and sound frameworks association. We set our guidelines high! From quick reaction to client demands to in-house frameworks design and on location establishment, through upkeep; the commitment and aptitude of our accomplished workforce separate us.
Advantages
Our methodology is basic – we put resources into our representatives who thus give turnkey items and back to our clients. In the event that you are anxious to progress in a worker's first association that is anxious to develop close by you, AV3 Inc. is your manager of decision.
For all ordinary, full-time representatives, we offer:
Manager shared Health, Dental, and Vision Insurance
401(k) Matching Contributions
Paid Leave
Eleven (11) Paid Holidays
Work-life Balance; and an
Wonderful and Rewarding Culture!
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